Back

Driver Frequently Asked Questions

Image

Driver Frequently Asked Questions

How do I download the app?

You will have received a link to download the app during sign up. Please refer to link.

iPhone – https://apps.apple.com/ie/app/icabbi-driver-app/id718845727 

Android – https://play.google.com/store/apps/details?id=com.icabbi.driver.app&hl=en&gl=US&pli=1

What operating system do I need?

You can use both iOS and Android. iPhone needs to be a minimum of 14.0 and Android needs to be a minimum of Android 8. Android Go versions are not compatible with the driver app.

How do I login to the app?

Please enter the Company ID and Password you received during sign up into your Lynk iCabbi App. This is only required once and will be stored going forward. Then enter the Driver Reference and PIN number you received during sign up. Please ensure you include the letter and digits.

What do I need to do if I change my phone?

You will need to contact the Lynk driver team to open your driver profile by calling 01 473 1333 or via email to drivers@lynk.ie as you can only use the app on one phone.

Will the app plot me automatically?

Yes the app will automatically plot you in the current zone you are in.

How do I get paid?

You will get paid directly into your bank account. For this we require your bank details. Please contact us via email to drivers@lynk.ie if you haven’t provided us with your bank information.

How can I take holidays?

Please notify your Lynk driver team a minimum of one week in advance and they’ll be more than happy to assist. You can email drivers@lynk.ie to notify your driver team.

I cannot contact passengers.

Please ensure you are calling your customer from the same number you signed up with. If you have changed your number since you signed up, please let us know the new number so we can update your record. Call 01 473 1333 or email drivers@lynk.ie.

How do I contact the “base” (dispatcher)?

Just select “Base” on your Lynk iCabbi App, then select “request a call”. Our “Base” will then call you back as soon as they see your request.

How do I send in vouchers/dockets to the Accounts department?

Please send them via WhatsApp to 087 647 3093 or via email to lynk.vouchers@gmail.com.

What do I do if the passenger wants to make a stop or change the route in car?

Please contact the “Base” (Dispatcher) if the Account Notes say so or leave a comment for accounts when you complete the job.

Can I take the quickest route i.e. M50?

The shortest route must always be taken. M50 or quickest route can be taken if the client requests or if the Account Notes state it.

My app is saying my paperwork is out of date, what do I need to do?

Please send in your updated paperwork drivers@lynk.ie so we can update your record right away.

I changed bank accounts, how can I update the details?

Please send your bank details to drivers@lynk.ie so we can update your record right away.

Browse category

Slide to see more information.

SPSV test questions

5 Tips on how to pass your SPSV Test

So you’ve decided to take your SPSV test, fair play! SPSV stands for Small Public Service Vehicle, you need to pass this test to get your taxi licence.

‘Rideshare’ in Ireland, a threat to your livelihood

We’ve received an avalanche of enquiries from drivers about the Coalition that was formed late last year. It involves certain groups such as publicans, hoteliers and restaurateurs and is led by two of the international taxi apps here in Ireland.

Lynk Taxi Driver App Screenshots

Lynk Taxi Driver App – Download Here

Are you looking to sign up with Lynk Taxis? Download the Lynk Taxi Driver App today. After you download the app, you can easily register, upload your documents and find out more about driving with Lynk. The app is available for download on IOS and Android.

rent a taxi

Renting a Taxi? Here’s what you need to know

Getting started as a taxi driver in Dublin can be expensive and one of the biggest costs involved in getting your taxi on the road is insurance premiums. Nevermind the cost of trying to purchase your own vehicle.

Driver Frequently Asked Questions

How do I download the app? You will have received a link to download the app during sign up. Please refer to link. iPhone – https://apps.apple.com/ie/app/icabbi-driver-app/id718845727  Android – https://play.google.com/store/apps/details?id=com.icabbi.driver.app&hl=en&gl=US&pli=1 What operating system do I need? You can use both iOS and Android. iPhone needs to be a minimum of 14.0 and Android needs to be […]

The World Cup – Driver Golden Boot

During the start of the World Cup we set a challenge to all of our drivers. Every time a goal was scored in the World Cup, our drivers must match that by completing a booking!! At the end of the tournament, there was a record breaking 172 goals in the 2022 World Cup. This meant […]

taxi commission

Paying too much in taxi app commissions

Did you know an average Lynk driver saves €51 per week? Are you a full time driver working 40 hours per week and paying high commissions to international taxi apps (15%).  We’ve jotted the numbers and here’s how you can save!!

blog driver refer

Refer a Driver | Get 2 Weeks Half Price Base

If you’re an active Lynk driver you now have the opportunity to get 2 weeks half price by referring a new driver. Get in touch with your driver friends on the ranks, in your Whatsapp groups or in the pub and get them to sign up with Lynk! When you refer, you get rewarded.

New Drivers – Sign Up Offer

Interested in joining one of Dublin’s biggest and best taxi apps for drivers? We have an exclusive sign up offer for new drivers who are looking to drive with Lynk Taxis.

Rental Bonus

Taxi Rental Loyalty Bonus

We have a new loyalty bonus for drivers who are looking to rent with Lynk Taxis. Earn up to €300 when you rent with us for 6 months with cash rewards coming every 4 weeks.

dublin taxi driver

How to become a Taxi Driver in Dublin

Have you thought about becoming a taxi driver but don’t know where to start? Don’t worry, we’ve got you covered. Lynk Taxis has created a simple step by step guide on how you can become a taxi driver.

taxi quiz

Taxi Quiz: Have what it takes to be a Dublin Taxi Driver?

How well do you know Dublin? Take this short quiz to see if you have what it takes to be a taxi driver. No GPS allowed!!

Lynk Taxi Protective Screen

Here’s how Lynk Taxis are keeping you safe…

A lot has changed lately, and Lynk taxis are adapting to these changes. Here are some of the ways we are working together to stay safe…

CareKit Drive-Thru

Lynk Taxis CareKit Drive-Thru

Over the past few weeks, our team has been working to support and protect our drivers as they keep Dublin moving. We have been listening closely to Government recommendations as well as drivers’ feedback to plan towards a safe future. The team in Lynk created a number of procedures and services to support our network […]

taxi driver coronavirus

Taxi Drivers – Protect yourself and passengers from Coronavirus

Keeping you and your taxi safe – Coronavirus (COVID-19) As more and more people start to move around and return to their normal routines its important that you protect yourself and your customers from the virus. The virus is not gone and maintaining standards is now vitally important to prevent a second wave.

lynk pro banner

Introducing Lynk Pro

Are you a small local or rural taxi company that wants to expand and offer new technology to your drivers/customers? We’ve created Lynk Pro to help like minded taxi owners join with Lynk but still own and run their own business.

Contact Us

If you have any queries please submit the form and we’ll contact you shortly.

    Required fields are marked with an asterisk *

    By entering your name, email and contact number in this form you consent to being contacted by us. To find out more on how we use your data check out our Privacy Policy

    Message Us

    Message our friendly staff

    Call Us

    Call our team

    Bookings +353 1 820 2020 24 hours

    General Enquiries +353 1 473 1333 Mon-Fri from 9am to 5pm.

    Taxi Rentals +353 1 471 5329 Mon-Fri from 9am to 5pm.

      Required fields are marked with an asterisk *

      By entering your name, email and contact number in this form you consent to being contacted by us. To find out more on how we use your data check out our Privacy Policy