Terms and Conditions

Lynk – Terms and Conditions

  1. All of the Terms and Conditions contained in this Lynk – Terms and Conditions document apply to all parties at all times.

Lynk Taxi – Customer Terms and Conditions

  1. scope of terms and conditions

1.1 There are two parties to these Terms and Conditions (“T&Cs”):

1.1.1 Lynk (NET Global Taxis Ltd trading as Lynk, Lynk Delivers and other trade names with or without the name Lynk henceforth referred to as “Lynk”).

1.1.2 The customer as the person using the Product.

1.2       As a user of the Lynk service as described in these T&Cs (the “Service”) you will comply with these T&Cs.

1.3       Either party may terminate the relationship between the parties at any time with or without notice.

  1. Product
    • The “Product” is a driver application, a customer application, a web application, a telephone system, a dispatch system and ancillary systems that allows the customer to arrange the carrying of passengers or goods by independent Lynk drivers and the use of a depot service (where available) which can be used as a base for drivers and for passengers to get a taxi or to send, temporarily store, and receive parcels and allows for the driver to receive such bookings.
  2. Phone Calls
  3. Using LYNK
    • To use the Service, you can make a booking via the web at Lynk.ie or by phone.
  • You may be asked to enter the pick-up and destination locations.
  • Service hours will be 24/7/365.
  1. Payment and charges
    • You may pay your Lynk driver by cash, card and/or on account.
  • If you pay by cash for your journey you will pay at the end of your journey.
  • If you pay by credit card your payment you will be charged at the end of your journey.
  • If you pay on account you will be charged by periodic invoice.
  • Cancellation after dispatch may incur a charge equivalent to our minimum charge. The cancellation charge will be applied to your registered card or account.
  • Pre – Authorisation Temporary Charge (Card Bookings – Estimated cost of Service plus a certain margin for error.
  • This a temporary hold of the Estimated cost of Service plus a certain margin for error on the card which you used to make a booking. You are not charged and no funds have been debited from your account. This charge will be removed from your statement within 2-5 working days.
    • This is a security measure put in place by our service provider to make sure your card is valid and not fraudulent.
  1. Promotions
    • Enter promo code in your App. If valid you will have a reward saved onto your App that you can use any time before it expires.
  • You may only claim a reward when booking by mobile App and paying by card registered on the App. To use any reward or discount, whether published or not, register a valid credit card on your Lynk App. When booking a delivery select your payment option as card and select your reward. Your reward will be discounted at the end of your delivery.
  • If a charge is more than the value of the promotion or reward you must pay the difference and such difference will be billed to your registered card.

Only one reward can be used per booking. Any unused rewards will be available for subsequent bookings on the App.

  • First registration rewards, where applicable, are only valid for new customers and cannot be claimed by pre-existing customers.
  1. Your Obligations and warranties
    • You warrant that all of the details which you provide to us are complete and accurate in all cases.

7.2        You warrant that you are legally entitled and have any and all permissions to use the   Product and Service regardless of how payment is made or who is paying for the service and in particular, but not exclusively, in relation to bookings paid by credit card and credit account.

  1. Intellectual Property Rights
    • You hereby acknowledge and confirm that all intellectual property rights whatsoever relating to the Product throughout the world belong to Lynk and/or associates and that you have no rights in, or to, the Product other than the limited right to use it in accordance with these T&Cs.
  • You will not attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, reverse compile, disassemble, reverse engineer or distribute all or any portion of the Product in any form or media or by any means.
  1. Data Protection
    • Lynk will collect and process your personal data in accordance with all relevant data protection laws and our Privacy Statement -https://www.lynk.ie/privacy-policy/
  2. Links to third party websites
    • Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
  • We have no control over the contents of those sites or resources.
  1. Prohibited items (deliveries with or without passenger)
  • In addition to the prohibited items listed at Schedule 1, Lynk shall not carry any Dangerous Goods where “Dangerous Goods” means goods included in the list of dangerous goods as defined in the classification and labelling of dangerous substance regulations or legislation, together with any amendments thereto, or goods which present a comparable hazard.
  • In addition to the prohibited items listed at Schedule 1 and listed in the clause directly preceding this clause, Lynk does not carry parcels which require constant refrigeration. If Lynk is required to carry a product requiring refrigeration the product will not be accepted unless the delivery can be made within 20 minutes from the time the refrigerated goods have been out of refrigeration. Since Lynk has no control over this Lynk does not accept any responsibility in this regard and for clarity states that it is the responsibility of the sender to be certain that chilled products are not out of refrigeration for more than 20 minutes.

11.3    Lynk shall be entitled to charge, on behalf of the delivery person, costs for any parcels/goods rejected for delivery or incapable of delivery.

  • If you have any doubts about whether or not a particular parcel/good is valid for delivery please contact Lynk and we will provide you with further information.
  1. Hold harmless and indemnity.
    • You agree to hold harmless and indemnify Lynk, and its affiliates, officers, agents, and employees, from and against any claim arising from or in any way related to your use of the Service and/or Product and/or violation of these T&Cs, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, legal costs of every kind and nature.

12.2       You agree to hold harmless and indemnify Lynk and its affiliates, officers, agents, and employees, from and against any claim arising from or in any way related to the delivery of any goods whatsoever including but not limited to alcohol, including, but not limited to, an incorrect or inappropriate delivery, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, legal costs of every kind and nature.

  1. The product
    • The Product is provided on an “AS IS” basis, without any express or implied warranty of any kind, including without limitation warranties of merchantability and fitness for a particular purpose.
  2. Limitation of liability
    • Lynk shall not be liable for any loss or damage if and to the extent that such loss or damage caused by any cause or event which was unavoidable and the consequences of which Lynk was unable to prevent by the exercise of reasonable care and diligence.
  • Lynk will accept no liability for loss or damage beyond the value of the delivery or taxi services or fare.
  • Lynk will accept no liability for loss or damage or for any claims, actions or demands resulting from any delivery or taxi journey to an incorrect address, or an incorrect person, or an inappropriate person, regardless of how it occurred and regardless of the nature of the goods.
  • Lynk’ liability, in relation to goods carried, whether accompanied or not, howsoever arising and notwithstanding that the cause of any theft, loss or damage be explained or unexplained shall not exceed:
    • The replacement value of any goods or merchandise stolen, lost or damaged OR
    • The cost of delivery of the goods OR
    • €100.00

Whichever shall be the least. As such, we would encourage you to take out your own insurance cover if necessary.

  • Lynk’ liability, in relation to taxi journeys, howsoever arising and notwithstanding that the cause, loss or damage be explained or unexplained shall not exceed:
    • The taxi fare OR
    • €100.00

Whichever shall be the most.

  • In all cases you shall keep Lynk indemnified against all claims or demands made in excess of the amounts set out at clause 14.4 and 14.5 and in respect of any loss, damage or injury howsoever caused except if caused by the negligence of Lynk, its servants, agents or subcontractors.
  • Lynk shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.
  • Nothing in these T&Cs shall exclude or limit Lynk’ liability for:
    • death or personal injury caused by its negligence;
    • fraud or fraudulent misrepresentation;
    • any other matter for which it would be illegal for Lynk to exclude or attempt to exclude liability.
  1. fORCE MAJEURE EVENT
    • Lynk and the delivery drivers shall not be in breach of these T&Cs for delay in performing or failure to perform, any of its obligations under these T&Cs where such delay or failure results from events, circumstances or causes beyond its reasonable control. Should any circumstances existing at the time of the conclusion of our contract with you change in any material way, Lynk shall be entitled to withdraw from the contract.
  2. General
    • All of the information you provide to Lynk will be taken in good faith.
  • All of your dealings with Lynk or Lynk delivery people will be honest and open dealings.
  • All Drivers on the Lynk App are self-employed or are employed by a third party but are not employees of Lynk and Lynk is in no way responsible for the actions or inactions of the driver at any time.
  • Lynk does not make any warranties or guarantees of any kind.
  • Lynk does not and cannot guarantee the timely arrival at your destination and is not responsible for any loss whatsoever as a result of a late arrival at your destination.
  • All bookings and/or rewards are subject to availability.
  • Be sure to read our full terms and conditions here and at Lynk.ie before using the Lynk Product and before availing of any rewards.
  • You declare that you are over 18 years of age unless Lynk has been otherwise informed.
  • From time to time you will be notified of various promotions or rewards via your Lynk App, via text or email. T&Cs will be available to see at Lynk.ie
  • These T&Cs shall be governed and construed in all respects by the laws of Ireland and the parties submit to the exclusive jurisdiction of the Irish Courts.
  • If any part of these T&Cs are found to be disallowed, invalid, or are contradictory to the T&Cs found on our website the remainder of the T&Cs will remain valid.
  • Lynk reserves the right to amend these T&Cs at any time. You should refer to the T&Cs on our website from time to time. By continuing to use the Service you agree to be bound by these T&Cs and any amended T&Cs that may be published.
  1. Contact Us
    • Our customer service contact details are as follows:

Phone number: 014731333

Email: customercare@lynk.ie

Address: Lynk, City House, Newmarket, Dublin D08 NP5C

 

 

Lynk Delivery-Person Terms and Conditions

 

  1. scope of terms and conditions
    • There are two parties to these Terms and Conditions (“T&Cs”):
      • Lynk (NET Global Taxis Ltd trading as Lynk, Lynk Delivery and other trade names with or without the name Lynk henceforth referred to as “Lynk”).
      • The delivery person [the delivery person is the person who has downloaded the Lynk delivery person app and makes deliveries for their customers]
    • As a Lynk delivery person app user you will comply with these T&Cs.

 

  1. Product
    • The “Product” is a delivery person application, a customer application, a web application, a telephone system, a dispatch system and ancillary systems that allows the delivery person to connect with customers to arrange for the collection and delivery of parcels/goods by independent Lynk delivery people and the use of a base (where available) which can be used as a place for customers to contact their delivery drivers.
    • .
  2. Phone Calls
    • Calls are recorded for quality, verification and training purposes in line with our Privacy Statement – https://www.lynk.ie/privacy-policy/
  3. Using Lynk
    • You must register with Lynk, providing Lynk with accurate and up to date information further to which you shall be entitled to use the Product in accordance with these T&Cs and all applicable laws, rules and regulations.

 

  • You are not an employee of Lynk and you are not engaged by Lynk but rather are an independent delivery person entering into an arrangement with Lynk whereby you will use the Product in order to connect you with customers in order to collect and/or deliver goods.

 

  • Customers seeking to connect with a delivery person will make a booking through the app, website or by phone and you will collect the parcel or passenger and electronically mark the job as completed on completion. You may nominate another person to carry out a booking on your behalf provided that person can show that they are legally entitled to drive the car being used for the delivery. For processing and tracking purposes you must inform Lynk of the arrangement.

 

  • You may be required to collect and deliver alcoholic drinks. You agree that it is your responsibility to be certain that the person to whom you deliver the alcohol is over the legal age to consume alcohol. You warrant that you will demand photo ID displaying the age of the person receiving the alcohol and verify their age. You also warrant that you will photograph the ID for proof that the person receiving the alcohol was over the required legal age. You indemnify Lynk against any liability for loss or damage and against any claims, actions or demands resulting from any delivery to an incorrect address, or an incorrect person, or an inappropriate person, regardless of how or why it occurred.
  •  

 

  • When active on the app, you should update the status of your availability to be seen as an available delivery person.

 

  • You acknowledge that under these T&Cs you are not permitted to display the branding of any other service.

 

  • Lynk is under no obligation to provide you with a minimum amount of booking request options. You are not required to accept any booking requests nor are you required to complete a minimum amount of bookings in any given month or year.
    • You are not required to be available during any particular hours of business nor are you required to be available for any minimum period of hours in a given month or year. You may choose to be available or unavailable at any time and for any period of time that suits you, within the bounds of the law.

 

  • Service hours will be 24/7/365. These service hours are subject to change at Lynk’s discretion without prior notice to you.

 

  • As a delivery person you may be required to deliver alcohol. The person receiving the alcohol must be over the legal age to consume alcohol and you must be satisfied that this is the case and you accept that it is your responsibility to do so. Therefore, you agree to ask for proof-of-age photographic identification (ID), such as a passport or driver’s licence, from the receiver of the goods. You agree to take a photograph of the ID alongside the order print-out with the order number and date of birth clearly visible in the photograph. If the receiver does not have appropriate ID but is obviously over the age to consume alcohol you agree to photograph the person alongside the order print-out in the manner described in this clause. You agree to electronically send the photograph to an e-destination nominated by Lynk.  You accept that it is your responsibility photograph the identification properly and verify the receiver’s age and you indemnify Lynk in this regard. If the receiver of the goods does not agree to have a photograph taken, as described in this clause, you agree that you will not pass over the goods and you will return them to the store at a cost paid for by the store. 

 

 

 

  1. Payment and charges
    • The customer may pay for bookings by cash, card and/or on account.

 

  • Parcel delivery prices are quoted on the Lynk website exclusive of VAT. You are responsible for your own VAT status and your own VAT returns, should your turnover exceed the Revenue stated annual turnover threshold. If you exceed the annual VAT turnover threshold any delivery prices should then be considered to be inclusive of VAT. You will be then required to make your own VAT returns.

  • You will receive your portion of the price of a delivery and Lynk will receive its portion as detailed in your Lynk agreement. Lynk’s portion is subject to change with one week’s notice and at the discretion of Lynk. VAT at the appropriate rate may be added to Lynk’s portion and deducted from the gross.
  • In the case of a delivery where the customer pays by card, Lynk will arrange for the processing of this payment and pay your share to you OR you will be paid your share directly by the card processor, depending on the agreement Lynk has with the payment processor.

 

  • You agree to settle your account with Lynk on a weekly basis and on time.

 

 

  • You agree to pay any commissions, levies or charges applied to your account or to completed bookings, regardless of what form or name they may have. Lynk may, from time to time and with notice, apply additional charges, levies, or adjustments in charges to you or your account or to items on your account and you agree to pay these charges, levies or adjustments. You agree to pay any costs incurred by Lynk on your behalf for anything associated with the business carried on between you and Lynk. Lynk has the right to deduct any monies owed to it from your weekly account of bookings completed.

 

  • Lynk has the right to apply discounts, levies or charges on prices and to any additional charges, tolls or levies applied to a price and you agree to apply and/or pay these discounts, levies or charges.

 

  • Lynk agrees to settle your account and pay over any monies due to you on a weekly basis. If Lynk fails to dispatch work to you in any week, no amount will be due.

 

 

 

  1. Intellectual Property Rights
    • You hereby acknowledge and confirm that all intellectual property rights whatsoever relating to the Product throughout the world belong to Lynk and that you have no rights in, or to, the Product other than the limited right to use it in accordance with these T&Cs.

 

  • You will not attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, reverse compile, disassemble, reverse engineer or distribute all or any portion of the Product in any form or media or by any means.
  1. Data Protection

Lynk will collect and process your personal data in accordance with all relevant data protection laws and our Privacy Statement – https://www.lynk.ie/privacy-policy/

  • To the extent that you process customer personal data you warrant and represent that you will comply with all relevant data protection laws and standards no lower than those set out in our Privacy Statement – https://www.lynk.ie/privacy-policy/.
  1. Links to third party websites
    • Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

 

  • We have no control over the contents of those sites or resources.
  1. Prohibited items (regardless of the vehicle type, car, van, bike, motorbike, taxi, other)
    • There is a list of prohibited items set out in Schedule 1. If you become aware that the parcels/goods which you have been asked to deliver contains one or more of the prohibited items you should refuse to collect and deliver this item.

 

  • In addition to the prohibited items listed at Schedule 1, you shall not carry or deliver any Dangerous Goods where “Dangerous Goods” means goods included in the list of dangerous goods as defined in the classification and labelling of dangerous substance regulations or legislation, together with any amendments thereto, or goods which present a comparable hazard.

 

  • In addition to the prohibited items listed at Schedule 1 and clause 9.2 above, Lynk does not deliver parcels which require constant refrigeration. If delivery is required of a product requiring refrigeration the product will not be accepted unless the delivery can be made within 20 minutes from the time the refrigerated goods have been out of refrigeration. Since Lynk has no control over this Lynk does not accept any responsibility in this regard and for clarity states that it is the responsibility of the sender to be certain that chilled products are not out of refrigeration for more than 20 minutes.

 

 

  • If you have any doubts about whether or not a particular parcel/good is valid for delivery please contact Lynk and we will provide you with further information.
  1. Your Obligations
    • You agree that it is your responsibility and you warrant and represent that you will at all times maintain the required licences, appropriate insurance including but not limited to courier, VAT payments, taxes and approvals, training and certification necessary for operating your vehicle in accordance with these T&Cs and any applicable government regulations, rules or requirements. In the event that you are asked to provide evidence of such licenses, insurance, VAT returns, taxes, approvals, training and certification you will do so within 24 hours.

 

  • You shall at all times provide us with accurate personal information and notify us if your personal information needs to be updated or amended.

 

  • You acknowledge that Lynk is the owner, at all times, of all equipment supplied to you to facilitate a smooth PSV courier or delivery operation. You also agree to return all of the equipment, clean and in working order, within 3 (three) days of termination of your agreement with Lynk by either party except in the case where Lynk has supplied a vehicle package to the driver under a Fleet Agreement (which shall mean for these T&Cs an agreement whereby Lynk supplies to you a vehicle or vehicle package which include equipment belonging to Lynk whether registered in Lynk’s name or not or insurance provided by Lynk or its associates whether in Lynk’s name or not) in which case the equipment must be returned immediately.

 

  • You shall keep your access details (username, password etc.) safe and confidential and shall not disclose them to a third party or permit a third party to use your Lynk account. It is your sole responsibility to maintain the security and confidentiality of your account is and must inform us as soon as possible if you suspect that there has been unauthorised access to your account.
  1. Hold harmless and indemnity.
    • You agree to hold harmless and indemnify Lynk, and its affiliates, officers, agents, and employees, from and against any claim arising from or in any way related to your use of the Product and/or violation of these T&Cs, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, legal costs of every kind and nature.

11.2    You agree to hold harmless and indemnify Lynk and its affiliates, officers, agents, and employees, from and against any claim arising from or in any way related to the delivery of any goods whatsoever including but not limited to alcohol, including, but not limited to, an incorrect or inappropriate delivery, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, legal costs of every kind and nature.

  1. LIMITATION OF LIABILITY
    • To the fullest extent permitted under law, Lynk will have no obligation or liability (whether arising in contract, warranty, tort (including negligence), product liability or otherwise) for any incidental, indirect or consequential damages or liabilities (including, but not limited to, any loss of data, revenue or profit) arising with respect to a driver’s use of the Product or application or the Lynk website or the services provided by Lynk, even if Lynk has been advised of the possibility of such damages.

 

  • Lynk shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.

 

  • Lynk will accept no liability for loss or damage or for any claims, actions or demands resulting from any delivery to an incorrect address, or an incorrect person, or an inappropriate person, regardless of how it occurred and regardless of the nature of the goods and you indemnify Lynk in this regard.

 

  • It is the Driver’s responsibility to be qualified, competent and capable to carry out all tasks and he/she personallyor’ LynkCompany a box – I dnge.may terminate with or without notice suopriate to the terms of this agreement indemnifies Lynk in this regard.

 

  • Nothing in these T&Cs shall exclude or limit Lynk’ liability for:
    • death or personal injury caused by its negligence;
    • fraud or fraudulent misrepresentation;
    • any other matter for which it would be illegal for Lynk to exclude or attempt to exclude liability.
  1. Customer ratings
    • You acknowledge that part of the Product involves customers providing ratings as to your performance of the collection and delivery of the parcel/goods. Lynk takes no responsibility for the contents of such reviews and the reviews do not reflect the opinion of Lynk.

 

  • Customer ratings may be published on the app and on the website for other customers to view where they are at the point of booking.
  1. The product
    • The Product is provided on an “AS IS” basis, without any express or implied warranty of any kind, including without limitation warranties of merchantability and fitness for a particular purpose.
  2. Termination
    • Either party may terminate the relationship between the parties at any time with or without notice.

 

  • The agreement between the parties shall terminate automatically and without the requirement of notice where you lose your licence or have more than 9 points on your licence, do not hold up to date and/or appropriate insurance or are no longer authorised to operate your vehicle for any other reason.

 

  • Lynk may suspend or terminate your access to the Product at any time without notice if:
    • You commit a material breach of your obligations arising under these T&Cs and/or under any applicable law, rule or regulation;
    • You fail to pay the appropriate amount to Lynk when due; or
    • Where you fail to collect and deliver a parcel/goods or passengers after having accepted a booking.
  1. Force majeure
    • Lynk shall not be in breach of these T&Cs for delay in performing or failure to perform, any of its obligations under these T&Cs where such delay or failure results from events, circumstances or causes beyond its reasonable control. Should any circumstances existing at the time of the conclusion of our agreement with you change in any material way, Lynk shall be entitled to withdraw from the agreement.
  2. General
    • All of the information you provide to Lynk will be taken in good faith.

 

  • All of your dealings with Lynk or customers will be open and honest dealings.

 

  • Lynk does not make any warranties or guarantees of any kind.

 

  • These T&Cs shall be governed and construed in all respects by the laws of Ireland and the parties submit to the exclusive jurisdiction of the Irish Courts.

 

  • If any part of these T&Cs are found to be disallowed, invalid, or are contradictory to the T&Cs found on our website the remainder of the T&Cs will remain valid.

 

  • Lynk reserves the right to amend these T&Cs at any time. You should refer to the T&Cs on our website from time to time. By continuing to use the Product you agree to be bound by these T&Cs and any amended T&Cs that may be published.

 

 

Lynk Taxi-Driver Terms and Conditions

 

 

  1. scope of terms and conditions

1.1       There are two parties to these Terms and Conditions (“T&Cs”):

1.1.1  Lynk (NET Global Taxis Ltd trading as Lynk, Lynk Delivers and other trade names with or without the name Lynk henceforth referred to as “Lynk”).

1.1.2 The driver [the driver is the person who has downloaded the Lynk driver app and makes deliveries for customers or carries passengers of the driver and of Lynk]

1.2 As a Lynk app user you will comply with these T&Cs.

  1. Product

2.1    The “Product” is a driver application, a customer application, a web application, a telephone system, a dispatch system and ancillary systems that allows the customer to arrange the carrying of passengers or goods by independent Lynk drivers and the use of a depot service (where available) which can be used as a base for drivers and for passengers to get a taxi or to send, temporarily store, and receive parcels and allows for the driver to receive such bookings.

.

  1. Phone Calls
    • Calls are recorded for quality, verification and training purposes in line with our Privacy Statement – https://www.lynk.ie/privacy-policy/
  2. Using Lynk
    • You must register with Lynk, providing Lynk with accurate and up to date information further to which you shall be entitled to use the Product in accordance with these T&Cs and all applicable laws, rules and regulations.

 

  • You are not an employee of Lynk but rather are entering into an arrangement with Lynk whereby you will use the Product and share the proceeds of the customer price with Lynk (as described below).

 

  • Customers will make a booking through the app, website or by phone and you will collect the passenger or goods and electronically mark the job as completed on completion. You may nominate another person to carry out a booking on your behalf provided that person can show that they are legally entitled to drive the car being used for the booking. For processing and tracking purposes you must inform Lynk of the arrangement.

 

  • When active on the app, you should update the status of your availability to be seen as an available driver.

 

  • You acknowledge that under these T&Cs you are not permitted to display the branding of any other service.

 

  • Lynk is under no obligation to provide you with a minimum amount of booking request options. You are not required to accept any booking requests nor are you required to complete a minimum amount of bookings in any given month or year.
    • You are not required to be available during any particular hours of business nor are you required to be available for any minimum period of hours in a given month or year. You may choose to be available or unavailable at any time and for any period of time that suits you, within the bounds of the law.

 

  • Service hours will be 24/7/365. These service hours are subject to change at Lynk’ discretion without prior notice to you.
  1. Payment and charges
    • The customer may pay for bookings by cash, card and/or on account.

 

  • There is no VAT on a taxi fare.

 

  • You agree to settle your account with Lynk on a weekly basis and on time.

 

  • You agree to pay weekly Freight (where “Freight” shall mean the industry term for the weekly money paid by you to Lynk. Freight is Lynk’s share of the taxi fare on the jobs dispatched to you. The freight may vary from driver to driver. In the case where you are driving a vehicle supplied by Lynk or associates freights are charged at a higher rate than owner driver freights due to additional equipment and insurance supplied and this is known as Fleet Freight).

 

  • You agree to pay any commissions, levies or charges applied to your account or to completed bookings, regardless of what form or name they may have. Lynk may, from time to time and with notice, apply additional charges, levies, or adjustments in charges to you or your account or to items on your account and you agree to pay these charges, levies or adjustments. You agree to pay any costs incurred by Lynk on your behalf for anything associated with the business carried on between you and Lynk. Lynk has the right to deduct any monies owed to it from your weekly account of bookings completed.

 

  • Lynk has the right to apply discounts, levies or charges on fares or prices and to any additional charges, tolls or levies applied to a fare or price and you agree to apply and/or pay these discounts, levies or charges.

 

  • Lynk agrees to settle your account and pay over any monies due to you on a weekly basis. If Lynk fails to dispatch work to you in any week, no amount will be due.
  1. Intellectual Property Rights
    • You hereby acknowledge and confirm that all intellectual property rights whatsoever relating to the Product throughout the world belong to Lynk and that you have no rights in, or to, the Product other than the limited right to use it in accordance with these T&Cs.

 

  • You will not attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, reverse compile, disassemble, reverse engineer or distribute all or any portion of the Product in any form or media or by any means.
  1. Data Protection

Lynk will collect and process your personal data in accordance with all relevant data protection laws and our Privacy Statement – https://www.lynk.ie/privacy-policy/

  • To the extent that you process customer personal data you warrant and represent that you will comply with all relevant data protection laws and standards no lower than those set out in our Privacy Statement – https://www.lynk.ie/privacy-policy/.
  1. Links to third party websites
    • Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

 

  • We have no control over the contents of those sites or resources.
  1. Prohibited items in a taxi
    • There is a list of prohibited items set out in Schedule 1. If you become aware that the parcels/goods which you have been asked to carry or deliver contains one or more of the prohibited items you should refuse to collect and deliver this item.

 

  • In addition to the prohibited items listed at Schedule 1, you shall not carry or deliver any Dangerous Goods where “Dangerous Goods” means goods included in the list of dangerous goods as defined in the classification and labelling of dangerous substance regulations or legislation, together with any amendments thereto, or goods which present a comparable hazard.

 

  • In addition to the prohibited items listed at Schedule 1 and clause 9.2 above, Lynk does not carry or deliver parcels which require constant refrigeration. If you are required to carry or deliver a product requiring refrigeration the product should not be accepted unless the delivery can be made within 20 minutes from the time the refrigerated goods have been out of refrigeration. Since Lynk has no control over this Lynk does not accept any responsibility in this regard and for clarity states that it is the responsibility of the sender to be certain that chilled products are not out of refrigeration for more than 20 minutes.

 

 

  • If you have any doubts about whether or not a particular parcel/good is valid for delivery please contact Lynk and we will provide you with further information.
  1. Your Obligations
    • You agree that it is your responsibility and you warrant and represent that you will at all times maintain the required licences, appropriate insurance including but not limited to SPSV, taxes and approvals, training and certification necessary for operating your vehicle in accordance with these T&Cs and any applicable government regulations, rules or requirements. In the event that you are asked to provide evidence of such licenses, insurance, taxes, approvals, training and certification you will do so within 24 hours.

 

  • You shall at all times provide us with accurate personal information and notify us if your personal information needs to be updated or amended.

 

  • You acknowledge that Lynk is the owner, at all times, of all equipment supplied to you to facilitate a smooth PSV operation. You also agree to return all of the equipment, clean and in working order, within 3 (three) days of termination of your agreement with Lynk by either party except in the case where Lynk has supplied a vehicle package to the driver under a Fleet Agreement (which shall mean for these T&Cs an agreement whereby Lynk supplies to you a vehicle or vehicle package which include equipment belonging to Lynk whether registered in Lynk’s name or not or insurance provided by Lynk or its associates whether in Lynk’s name or not) in which case the equipment must be returned immediately.

 

  • You shall keep your access details (username, password etc.) safe and confidential and shall not disclose them to a third party or permit a third party to use your Lynk account. It is your sole responsibility to maintain the security and confidentiality of your account is and must inform us as soon as possible if you suspect that there has been unauthorised access to your account.
  1. Wheelchair accessible vehicles

11.1       Wheelchair users who are capable of transferring to a car seat and wish to do so may do so if they wish.

11.2       Wheelchair users who wish to or must remain in their wheelchair for the journey should always be positioned in a forward or rear facing position, never sideways or at an angle.

11.3       Wheelchair users must be brought to their designated appointment area or destination.  When bringing a wheelchair bound passenger to a clinic/hospital you, the driver, must verify that the passenger is in the correct appointment area/ward before leaving.

11.4       You must ensure that all of the tie-points of the WAV restraint systems are properly secured to secure all occupied wheelchairs during transport.

11.5       The passenger must be safely restrained using the passenger restraints.

11.6       Lap, chest and/or other straps restraining the passenger are not wheelchair restraints and must not be used as such. 

11.7       Unoccupied wheelchairs should be safely stowed.

11.8       Wheelchairs must have their brakes applied, and in the case of powered wheelchairs their units must be switched off during vehicle movement.  Powered wheelchairs must never be left in free wheel mode.

11.9       Wheelchair accessories should always be removed and safely stowed, as they could pose a risk of injury to the wheelchair user or other passengers.

11.10    Driver Declaration and Indemnity: You, the Driver, state that you have been adequately trained in the use of wheelchair and passenger restraint systems and you have demonstrated this to Lynk. You acknowledge and accept that as a WAV operator that it is your responsibility to ensure that you have adequate WAV restraint systems training.  You accept that you are entirely responsible for your actions and/or inactions.  You acknowledge that it is your possibility to ensure your own safety and the safety of passengers in all circumstances and you indemnify NET Global Taxis Ltd trading as Lynk and Intercity Cabs Ltd against all claims, actions and/or demands resulting from your actions or inactions, abilities or inabilities, or the actions or inactions of any third party.

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  1. Hold harmless and indemnity.
    • You agree to hold harmless and indemnify Lynk, and its affiliates, officers, agents, and employees, from and against any claim arising from or in any way related to your use of the Product and/or violation of these T&Cs, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, legal costs of every kind and nature.

      

  • It is your responsibility to be qualified, competent and capable to carry out all tasks and you personallyor’ LynkCompany a box – I dnge.may terminate with or without notice suopriate to the terms of this agreement indemnifies Lynk in this regard.
  • You agree to hold harmless and indemnify Lynk and its affiliates, officers, agents, and employees, from and against any claim arising from or in any way related to the carrying of a passenger or the delivery of any goods whatsoever including but not limited to alcohol, including, but not limited to, an incorrect or inappropriate delivery, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, legal costs of every kind and nature.
  1. LIMITATION OF LIABILITY
    • All of the clauses under of the LIMITATION OF LIABILITY clause relating to Lynk Delivery-Person Terms and Conditions above apply to this LIMITATION OF LIABILITY clause and must be read in conjunction with this clause.
  • To the fullest extent permitted under law, Lynk will have no obligation or liability (whether arising in contract, warranty, tort (including negligence), product liability or otherwise) for any incidental, indirect or consequential damages or liabilities (including, but not limited to, any loss of data, revenue or profit) arising with respect to a driver’s use of the Product or application or the Lynk website or the services provided by Lynk, even if Lynk has been advised of the possibility of such damages.
  • Lynk shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profits, loss of market or the consequences of delay or deviation however caused.
  • Lynk will accept no liability for loss or damage or for any claims, actions or demands resulting from any delivery to an incorrect address, or an incorrect person, or an inappropriate person, regardless of how it occurred and regardless of the nature of the goods or passenger and you indemnify Lynk in this regard.
  • Nothing in these T&Cs shall exclude or limit Lynk’ liability for:
    • death or personal injury caused by its negligence;
    • fraud or fraudulent misrepresentation;
    • any other matter for which it would be illegal for Lynk to exclude or attempt to exclude liability.
  1. Customer ratings
    • You acknowledge that part of the Product involves customers providing ratings as to your performance of the collection and delivery of the parcel/goods. Lynk takes no responsibility for the contents of such reviews and the reviews do not reflect the opinion of Lynk.
  • Customer ratings may be published on the app and on the website for other customers to view where they are at the point of booking.
  1. The product
    • The Product is provided on an “AS IS” basis, without any express or implied warranty of any kind, including without limitation warranties of merchantability and fitness for a particular purpose.
  2. Termination
    • Either party may terminate the relationship between the parties at any time with or without notice.
  • The agreement between the parties shall terminate automatically and without the requirement of notice where you lose your licence or have more than 9 points on your licence, do not hold up to date and/or appropriate insurance or are no longer authorised to operate your vehicle for any other reason.
  • Lynk may suspend or terminate your access to the Product at any time without notice if:
    • You commit a material breach of your obligations arising under these T&Cs and/or under any applicable law, rule or regulation;
    • You fail to pay the appropriate amount to Lynk when due; or
    • Where you fail to collect and deliver a passengers or any goods after having accepted a booking.
  1. Force majeure
    • Lynk shall not be in breach of these T&Cs for delay in performing or failure to perform, any of its obligations under these T&Cs where such delay or failure results from events, circumstances or causes beyond its reasonable control. Should any circumstances existing at the time of the conclusion of our agreement with you change in any material way, Lynk shall be entitled to withdraw from the agreement.
  2. General
    • All of the information you provide to Lynk will be taken in good faith.
  • All of your dealings with Lynk or customers will be open and honest dealings.
  • Lynk does not make any warranties or guarantees of any kind.
  • These T&Cs shall be governed and construed in all respects by the laws of Ireland and the parties submit to the exclusive jurisdiction of the Irish Courts.
  • If any part of these T&Cs are found to be disallowed, invalid, or are contradictory to the T&Cs found on our website the remainder of the T&Cs will remain valid.
  • Lynk reserves the right to amend these T&Cs at any time. You should refer to the T&Cs on our website from time to time. By continuing to use the Product you agree to be bound by these T&Cs and any amended T&Cs that may be published.

Schedule 1

PROHIBITED ITEMS

Lynk reserves the right to refuse delivery of any item and in particular we will not accept for delivery any of the following items:

  •             Acetone
  •             Aerosols (of any kind including saline solution, cosmetics)
  •             Aluminium Chloride
  •             Arsenic
  •             Asbestos
  •             Batteries (Liquid)
  •             Benzene
  •             Beryllium
  •             Blasting Caps
  •             Bromates
  •             Bullion
  •             Butane
  •             Calcium Carbide
  •             Carbon dioxide
  •             Caustic Soda
  •             Cellulose
  •             Chlorates
  •             Chlorine
  •             Cleaning Fluids
  •             Corrosive Fluids
  •             Corrosive Paint Remover
  •             Corrosive substances (including acids and batteries)
  •             Cyanide
  •             Debit/Credit Cards and Blank Cheques
  •             Dry Ice (Solid Carbon Dioxide)
  •             Ethane
  •             Explosive substances (including fireworks, gas cylinders, ammunition or crackers)
  •             Fibreglass Compounds
  •             Firearms & replica firearms (including toys)
  •             Fire Extinguishers
  •             Fissile Material (Uranium 235 etc.)
  •             Flammable substances ( including matches, lighters)
  •             Flares
  •             Fluorine
  •             Furs
  •             Fuses
  •             Gasoline
  • Hazardous or combustible material (as defined in the regulations of the International Air   Transport Association (IATA))
  •             Human remains including ashes
  •             Hydrochloric Acid
  •             Hydrogen
  •             Igniters
  •             Illegal narcotics
  •             Industrial Diamonds
  •             Infectious substances (including medical samples, biological samples or serums)
  •             Ivory
  •             Lighter Fuel
  •             Magnetised material
  •             Matches
  •             Mercury
  •             Mercury Salts
  •             Metallic Magnesium
  •             Methane
  •             Mustard Gas
  •             Negotiable instruments
  •             Neon
  •             Nitrates
  •             Nitrobenzine
  •             Nitrocellulose Film
  •             Nitrogen
  •             Nitrogen Dioxide
  •             Nitroglycerine
  •             Nitric Acid
  •             Paint Remover
  •             Paint Thinner
  •             Paraffin
  •             Pathogenic Material
  •             Perchlorates
  •             Perishable items
  •             Permanganates
  •             Peroxides
  •             Petroleum
  •             Phosphorous
  •             Plants and plant products (seeds and tobacco)
  •             Pornography
  •             Potassium
  •             Propane
  •             Radioactive Waste Material (Uranium or Thorium Ores etc.)
  •             Rat Poison
  •             Selenide
  •             Serum
  •             Sodiums
  •             Sodium Hydride
  •             Solvents
  •             Sulphuric Acid
  •             Vaccines
  •             Works of art
  •             Zinc Powder

The above list is non-exhaustive and may be amended from time to time.

Last Update  6/5/2022